Last Updated: 18/02/2026

Point 2 Point (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (the “Service”).

By accessing or using Point 2 Point, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you register or use our Service, we may collect:

  • Full name
  • Email address
  • Mobile number
  • Profile photo
  • Vehicle information (for drivers)
  • Government-issued ID (for verification)
  • Payment information (where applicable)

1.2 Usage Information

We may automatically collect:

  • IP address
  • Device type and browser information
  • Operating system
  • App usage data
  • Pages visited and actions taken
  • Date and time of access

1.3 Location Data

With your permission, we may collect location information to:

  • Match rides and routes
  • Suggest nearby journeys
  • Improve route accuracy

You can disable location services at any time through your device settings.

2. How We Use Your Information

We use your information to:

  • Create and manage user accounts
  • Facilitate ride matching between drivers and riders
  • Process payments and fuel contributions
  • Verify user identity
  • Provide customer support
  • Send notifications and service updates
  • Improve and optimize our platform
  • Prevent fraud and abuse
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data.

We may share your information with:

3.1 Other Users

Limited profile information (name, photo, rating, vehicle info) may be visible to other users when booking or offering rides.

3.2 Service Providers

We may share data with trusted third parties who assist with:

  • Payment processing
  • Hosting and cloud services
  • Analytics
  • SMS and email delivery
  • Identity verification

These providers are contractually required to protect your information.

3.3 Legal Requirements

We may disclose your information if required by law, regulation, court order, or government request.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • Encrypted communications (HTTPS)
  • Secure storage systems
  • Restricted access controls
  • Regular system monitoring

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal requirements
  • Resolve disputes
  • Enforce our agreements

When data is no longer required, it is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

You can manage most information through your account settings. For other requests, contact us using the details below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember preferences
  • Analyze traffic
  • Enhance user experience

You may control cookies through your browser settings. Disabling cookies may affect site functionality.

8. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal data.

9. Children’s Privacy

Point 2 Point is not intended for users under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence. By using our Service, you consent to this transfer in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we do, we will revise the “Last Updated” date and notify users where required. Continued use of the Service constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Point 2 Point App Ltd
Email: admin@point2point-app.com
Website: point2point-app.com